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Customer reviews
Frequently asked questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Check your order one last time, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original state and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real-time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 working days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Simply enter your discount code at the payment step in the "discount code" box, and the discount will automatically apply!
At what age can it be used?
From 6 years old with supervision. Designed to be safe for children.
Are sewing skills required?
No, they are designed to be intuitive. Even without experience, you can achieve a clean and sturdy result.
Can it be used with other types of wool?
Yes, it works with most thick wools.
Can it be used to assemble large pieces?
Yes, these tools are perfect for easily connecting large surfaces such as blankets or shawls.
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Moyens de paiement
A question?
Write to us via the form below and our team will respond to you as soon as possible!